1. To reset your password please go to https://www.icsi.co.uk/users/password/new
2. Enter your email address and click Submit.
3. On the email received click on Change my password.
4. On the link that will open enter a new password twice and click on Change My Password.
6. Your password will change and log you in to the website.
7. If you are having any issues resetting your password please read below:
- Search your Inbox and Spam folder for an email from email@example.com
- Make sure that firstname.lastname@example.org is added to your safe sender list in your email provider
- If you see Error: reset token failed, this usually happens when clicking Forgot my password many times and attempting to use an old link. It can also happen if you click on a link that is over 6 hours old. We recommend clicking Forgot my password one more time and use the most recent email only.